BudiUp · Buri

BudiUp support

Need help with your account, a workout or the app? You can contact us even if you cannot sign in.

Help us understand the issue

Include your phone model, app version if known, and what happened. If you send a screenshot, hide other people’s personal information first.

Do not send passwords, sign-in codes or bank details. We do not need your full health history to investigate an issue.

Request account or data deletion

You can delete your account in the app through Profile → Settings → Delete account. If you cannot access it, request deletion by email using the link below. You can also request deletion of selected data without deleting your account; specify the records you want removed. Write from the email associated with your BudiUp account; we verify ownership before removing the account, associated records and files. Purchase records held by Apple, Google or RevenueCat may remain under their own legal retention rules. Cancel store subscriptions separately.